Manager spend more than 80% of their time communicating.
Nowadays with presence of social media in our lives, good communication is no longer just about getting the message across but about making big enough splash to get your message noticed.
According to poor communication is one of the main reason for majority of failed IT projects.
There are three reasons why we communicate:
1. For people to take action
2. Convince people
3.To inform people
Building blocks of any communication are words, tone and body language.
Managers need to be good persuaders. But most of the managers indulge in bullying their team members and hence end up having a frustrated team.
There are four elements of persuasion:
1. Credibility
2. Common Ground
3. Provide Strong Ground
4. Create an emotional connection
We play 6 different types of role in different situations.
1. Trusted advisor
2. Mobilizer
3. Motivator
4. Coach
5. Facilitator
6.Technical Expert
People have tendency of Early bias or Recency bias, Repetitive Bias or Outstanding Bias. That is they will either remember first words or last ones of your communication. Hence to maximize our chances of being impactful is to find what interests people. Then communication in the language in which they would love to hear.
Strategic planning is to plan the efficient and effective use of available resources.
Strategic planning isn't planning for the future. Rather, it is thinking about the future of our present decisions.
For any long term strategic planning you have four postures -- fire, the trail blazers..i.e. when want to storm the market you develop a new product. Mountain posture, When you want to weather the storm by holding on to your cash reserves. Water posture, when you want to be flexible when a service or product does not go well then you mold it to new service. or you adjust to the market situation quickly.
Nowadays with presence of social media in our lives, good communication is no longer just about getting the message across but about making big enough splash to get your message noticed.
According to poor communication is one of the main reason for majority of failed IT projects.
There are three reasons why we communicate:
1. For people to take action
2. Convince people
3.To inform people
Building blocks of any communication are words, tone and body language.
Managers need to be good persuaders. But most of the managers indulge in bullying their team members and hence end up having a frustrated team.
There are four elements of persuasion:
1. Credibility
2. Common Ground
3. Provide Strong Ground
4. Create an emotional connection
We play 6 different types of role in different situations.
1. Trusted advisor
2. Mobilizer
3. Motivator
4. Coach
5. Facilitator
6.Technical Expert
People have tendency of Early bias or Recency bias, Repetitive Bias or Outstanding Bias. That is they will either remember first words or last ones of your communication. Hence to maximize our chances of being impactful is to find what interests people. Then communication in the language in which they would love to hear.
Strategic planning is to plan the efficient and effective use of available resources.
Strategic planning isn't planning for the future. Rather, it is thinking about the future of our present decisions.
For any long term strategic planning you have four postures -- fire, the trail blazers..i.e. when want to storm the market you develop a new product. Mountain posture, When you want to weather the storm by holding on to your cash reserves. Water posture, when you want to be flexible when a service or product does not go well then you mold it to new service. or you adjust to the market situation quickly.
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